Welcome to Navman Store Website terms and Conditions for use. These terms and Conditions apply to your use of the Website and by accessing this Website, you agree to be bound by the terms and Conditions set out below. If you do not agree to be bound by these terms and Conditions, you may not use or access this website. If there is anything you do not understand please feel free to e-mail any enquiry to us at sales@navmanstore.co.uk or call us on 0844 3711 939
Navman Store gives no authority (whether implied or express) to deep link to or frame any of the content which appears on our Website or to use a representation of the company's trademarks as a link button without the express agreement of Navman Store.
DEFINITIONS
"Conditions" means these terms and Conditions and the "Special Conditions"
"Goods" means goods displayed for sale on the Website;
"Online Sales" means sales of Goods and Services conducted through the Website;
"Product Description" means that part of the Website where certain terms and Conditions in respect of the individual Good or Service are provided;
"Services" means services displayed for sale on the Website;
"Special Conditions" means the terms and Conditions in the Product Description referred to in Clause 8.1;
"Users" means the users of the Website collectively;
"User Information" means the details provided by you on any application to buy Goods or Services from us via the Website;
"Us/Our/We/Navman Store" means Navman Store. The trading name of Tencom LTD, a company registered in England and Wales under the number 350 5461 with registered office located at Manufactory House, Bell End Road, Hertford, SG14 1BP;
"Website" means the website located at www.navmanstore.co.uk or any subsequent URL which may replace it; and "you/your" means a user of the Website.
COMMUNICATION
Please read all the sections below to understand the risks involved in communicating and transmitting sensitive information by e-mail.
- Please note that internet email is not a 100% secure communications medium. In the interests of preserving confidentiality in your personal details, we strongly advise that you take this into consideration before you send Us any information by email. By proceeding, you agree that you will send Us information by email at your own risk.
- Messages sent by email may not be secure and may be intercepted by third parties. If you disregard this warning and choose to send Us confidential information, you agree that you do so at your own risk and that you will not hold Us responsible for any loss that you suffer as a result.
- The e-mail address you provide to us is where We will send our response. If you have chosen to discuss your personal account details via e-mail we will try to respond to you in this way. We cannot guarantee the security of your personal information by this communications medium.
A. USE OF THE WEBSITE
1 Access
We will provide you with access to the Website and sell you Goods and Services in accordance with these Conditions.
2 your Obligations
2.1 you
2.1.1 agree not to use the Website (or any part thereof) for any illegal purpose and agree to use it in accordance with all relevant laws;
2.1.2 agree not to upload or transmit through the Website without limitation, any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;
2.1.3 will not upload or transmit through the Website any material which is defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
2.1.4 will not use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired;
2.1.5 will not use the Website in any manner which violates or infringes the rights of any person, firm or company or the rights thereof (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy);
2.1.6 will not attempt any unauthorised access to any part or component of the Website; and,
2.1.7 agree that in the event that you have any right, claim or action against any other user arising out of that user's use of the Website, then you will pursue such right, claim or action independently of, and without recourse to us.
3 Indemnity
you agree to be fully responsible for all claims, liability, damages, losses, costs and expenses, including legal fees on a full indemnity cost basis, suffered by us and arising out of any breach of the Conditions by you or any other liabilities arising out of your use of the Website, or the use by any other person accessing the Website using your Internet account.
4 Our Rights
4.1 We reserve the right to:
4.1.1 modify or withdraw, temporarily or permanently, the Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
4.1.2 change these Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
4.2 We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website.
4.3 We reserve the right to withdraw any Goods or Services from the Website at any time and/or remove, screen or edit any materials or content on the Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time in our sole discretion. We will not be liable to you or any third party by reason of our doing any of the following: withdrawing any Good or Services from the Website whether or not those Goods or Services have been sold; removing, screening or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
5 Third Party Link
In an attempt to provide increased value to Our Users, We may provide links to other websites or resources. you acknowledge and agree that We are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, Goods or other materials or Services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, Goods or Services available on such external sites or resources.
6 Monitoring
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending or terminating service, denying access and/or removing any materials from the Website). We may also investigate, in our sole discretion, the use, or attempted use, of any credit card, and take such action as we deem appropriate, including without limitation, contacting the User using such card or cancelling orders placed by such User.
B. PURCHASE OF GOODS/SERVICES
7 Orders
7.1 All orders are subject to acceptance and availability. If the Good you have ordered is not available from stock you will be contacted by e-mail or phone (if you have given us details) and you will have the option either to wait until the item is available from stock or to cancel your order. All prices are inclusive of VAT at the current rates and are correct at the time of entering information. However, we reserve the right to change prices without prior notice to you.
7.2 We will take all reasonable care, in so far as it is in Our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on Our part We are not liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
7.3 you warrant that the User Information which you are required to provide when you make an offer to buy Goods or Services via the Website is true, accurate, current and complete in all respects.
7.4 You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
7.5 If you are a private consumer, you may cancel any purchase ordered by you at any time within 7 days of receipt (exceptions apply) of the Goods or Service without incurring any obligation or liability to us, however, you may not cancel any Service ordered from us once we have started to provide it to you with your agreement. If you choose to do this, you must notify us in writing as set out in clause 9. Please refer to our refund terms and Conditions.
8 Offers to Purchase and Description of Goods/Services
8.1 Each Good or Service purchased is sold subject to its Product Description which sets out additional specific terms and Conditions related to that Good or Service including, without limitation, terms and Conditions concerning estimated delivery times and any warranties.
8.2 Any order made by you will be treated as an offer to purchase Goods or Services from us. The contract between you and us will only be completed when we dispatch the goods to you or commence the provision of the Services, as the case may be, or when we debit your credit or debit card, whichever is the earlier. The sale contract is therefore completed in Welwyn, England . We reserve the right to reject any offer to purchase made by you at any time.
8.3 you acknowledge that any automated acknowledgement of your order which you may receive from Us shall not amount to our acceptance of your offer to purchase Goods or Services advertised on the Website.
8.4 Despite our best efforts, a small number of the numerous products and services on our website are mispriced. However we verify prices as part of our dispatch procedures. If a product's and or services correct price is lower than our stated price, we charge the lower amount and send you the product and or provide you with the service. If a product's and or services correct price is higher then our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.
9 Right of Cancellation
9.1 If you are purchasing the Goods or Services for private use (i.e. as a consumer as opposed to for business use), you have the right to cancel any contract completed pursuant to clause 7.5 within 7 days of receipt by you of the Goods or Services ("Cancellation Period").
9.2 If you do cancel a contract pursuant to clause 7.5 you must:
9.3 either notify us in writing to Navman Store Ltd, Tencom Ltd, PO Box 506, Welwyn, AL7 9HN or by email to mailto: myorder@navmanstore.co.uk or by phone on 0844 3711 939.
9.4 retain possession of the Goods.
9.5 take reasonable care of the Goods or Services until we collect the Goods from you, or you deliver the Goods to us; and
9.6 ensure that the Goods are returned in the same Condition as it was when it was delivered to, or collected by, you (as the case may be).
9.7 If you do cancel a contract pursuant to clause 7.5, then we will notify you of when we wish to collect the Goods. We can collect the Goods or Services within 21 days of our receiving notification of cancellation. We have the right to charge you for any direct costs incurred in collecting the Goods and will, at our option, deduct these from any sum owed to you. Alternatively, if you wish, you may return the Goods to us, during working hours, at our nearest place of business, details of which can be obtained on Our Website (http://www.navmanstore.co.uk) or by emailing us at myorder@navmanstore.co.uk
10 your Personal Data
10.1 We respect your personal information and undertake to comply with applicable Data Protection legislation from time to time in place.
10.2 We confirm that any personal details which you provide to us (or which are available on public registers) from which we can identify you are held in accordance with Our Data Protection Registration. When you register with us we consider the information you provide as private. We use the information for the following purposes: 10.2.1 processing your Account;
10.2.2 for statistical purposes to improve the service We give to you;
10.2.3 to administer Our business;
10.2.4 unless you have already objected during the registration process, to notify you of products or services that may be of interest to you; and
10.3 Subject to your rights of objection set out above, and your right of objection in the registration process, you agree that you do not object to Us, Our group companies or third parties contacting you for any of the above purposes whether by fax, telephone, e-mail, in writing or by SMS and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.
10.4 In the event that your personal information is no longer used by us for the purposes outlined in paragraph 10.2 we will delete it except insofar as it is necessary to retain such information to comply with other relevant or applicable law.
10.5 In the event that your personal data becomes untrue, inaccurate or incomplete, or in any event, you have the right to access your personal data and may rectify the same.
10.6 We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests or requests by the police investigating suspected illegal activities, to operate our systems properly or to protect ourselves or other Users. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of the Website, and that use is deemed by us inconsistent with the Conditions.
10.7 We will also collect information about your personal details, by using cookies. This information shall be the information you give us at the time of ordering or registering.
10.8 A cookie is a piece of information that is stored on your computers hard drive by your web browser. On revisiting the Website Our computer server may recognise the cookie, giving Us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of the Website.
10.9 When you input information or request Services from Us, We offer the use of a firewall. This lets you input information safely whilst effectively preventing that information from being accessed by unauthorised persons. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access to comply with the UK Data Protection Act 1998. This means that sometimes we may ask for proof of identity before we disclose personal information to you.
10.10 We welcome your questions and comments about privacy issues and the design of the Website. Should you have such comments or have a complaint about how we are using your personal data, please send an e-mail to info@navmanstore.co.uk
11 Payment
11.1 Payment can be made by any major credit or debit card. Payment will be debited and cleared from your account before the despatch of your Good or provision of the Service to you.
11.2 you confirm that the credit/debit card that is being used is yours.
11.3 All credit/debit card holders are subject to validation checks and authorisation by the card issuer and We may share your personal information with such third parties as are necessary to enable Us to do such checks. If the issuer of your payment card refuses to authorise payment to Us, we will not be liable for any delay or non-delivery.
12 Eligibility to Purchase
12.1 The purchase of Goods or Services is limited to parties that lawfully can enter into and form contracts on the Website under English law and who are resident or incorporated in the United Kingdom . This means that if you are an individual, you must be 18 years or older to purchase any Goods or Services via the Website and by offering to purchase any Goods or Services you represent to us that you are 18 years of age or older. To register, you must provide your real name, phone number, e-mail address, credit card details and other requested information.
12.2 The Website is available only to individuals and companies or partnerships who we, in our absolute discretion, consider eligible. The eligibility criteria include, without limitation, those who have been issued a valid credit card by a bank acceptable to us, whose applications are acceptable to us and who have authorised Us to process a charge or charges on their credit card in the amount of the total purchase price for any Goods or Services which they purchase.
12.3 By making an offer to buy any Goods or Services, you specifically authorise Us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to your credit-card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.